Advice Administration Assistant x 2

Part time - 16 hours per week, term time only. Exact rota and hours will be determined with the applicant based on availability, but would normally require a 4 hour shift, morning or afternoon 4 times a week, Monday to Friday.  
Pay: £12.71 per hour
Closing Date: 9am Sunday 01 November 2026*

*This opportunity is only available to current students at the University of Leeds

Fixed term contract until 18 June 2027

Job ref: 74/26

Leeds University Union (LUU) is a charity that helps over 38,000 students Love their time at Leeds. Located at the heart of campus, the Union is a space to meet people, make new friends and get involved.

Find out more about Leeds University Union at www.luu.ac.uk or follow us on Instagram.

About the role:

We’re currently recruiting for 2 term-time only, part-time Advice Administration Assistants (16 hours per week) to join our team until summer 2027. This role is ideal for someone committed and highly motivated, with a genuine interest in student wellbeing and a desire to work in a fast-paced, student-focused organisation. If you are interested in advice and support work, law, social work, care or other client facing occupations, this would be a great role for you.

As part of the team, you’ll play a key role in supporting the service provided by LUU Advice, helping students get support with anything that University life throws at them. You’ll work in the LUU Advice space, greeting students and taking details, checking our systems for previous cases and recording case types. You will also be responding to emails asking students for more details when we need them, booking appointments, and allocating cases to advisers. You’ll also look after our admin, making sure our team’s diaries run smoothly, helping with reporting and updating our website and student facing communications.

What we're looking for:

We’re looking for someone who:

  • Has excellent communication and organisational skills
  • Can manage and prioritise varying demands
  • Enjoys working as part of a team
  • Is passionate about supporting students from all backgrounds

Exact rota and hours will be determined with the applicant based on availability, but would normally require a 4 hour shift, morning or afternoon 4 times a week, Monday to Friday.

In your application, please explain how you meet the person specification and what you would bring to the Advice and Wellbeing team at LUU.

What you get in return

The benefits you can enjoy include holiday pay, extensive opportunities for learning and further development, NUS TOTUM Card, onsite venue staff discounts, discounted travel card, and discounted gym membership.

Sounds good?

For further details, please download an application pack below. In your application, please explain how you meet the person specification and what you can bring to the team here at LUU. If you have any further questions, please contact hr@luu.ac.uk.

Advice Admin Assistant -Application Pack.pdf

*This opportunity is only available to current students at the University of Leeds

LUU highly values inclusivity and we welcome applications from all sections of the community.


Key Dates:

Closing date: 9am Sunday 01 November 2026

Interview date: Monday 09 November 2026

Start date: TBC

Working in the UK:



Details
£12.71 per hour
Location: Leeds, LS2 9JZ, GB