Salary: £25,559 per annum
Full time - 36.5 hours per week - 5 days out of 7, worked on a rota basis between 8am and 6:30pm 
Closing Date: 9am Wednesday 16 September 2026
Job ref: 36/26

Leeds University Union (LUU) is a charity that helps over 38,000 students Love their time at Leeds. Located at the heart of campus, the Union is a space to meet people, make new friends and get involved.

Find out more about Leeds University Union at www.luu.ac.uk or follow us on Instagram.

About the role:

As our Retail Coordinator, you will take active ownership of our day-to-day operations, bridging the gap between hands-on team leadership and retail execution. This is an ideal role for an ambitious supervisor or team leader looking to develop advanced skills in the retail industry. You will coordinate essential workflows, drive stock efficiency, build effective staff rotas, and guide a service-driven team to hit key financial targets.

Key Responsibilities:

• Operations & Scheduling: Coordinate day-to-day trading activities to ensure stores run efficiently. Lead the planning, creation, and communication of staff schedules.
• Stock & E-Commerce Management: Understand and oversee the product purchasing process, monitor stock levels, coordinate order placement, and manage the end-to-end workflow of our independent stores' website (including web and bespoke orders).
• Team Leadership: Coordinate, guide, and coach the floor team. Facilitate performance tracking using LUU development tools to help individuals achieve their best.
• Commercial Drive: Monitor, analyze, and report on store sales to ensure financial returns meet budgets and KPI targets.
• Compliance & Standards: Maintain an up-to-date awareness of student trends and needs, using this insight to coordinate operational adjustments and foster a service-driven culture.

What we're looking for:

• Proven experience in a fast-paced, high-turnover retail environment...perfect for a supervisor looking to step up!
• A passion for great customer service and an awareness of student market trends.
• Excellent communication, planning, and organisational skills, along with competence using standard IT platforms, such as Microsoft Office.
• A team-oriented, personable, and energetic approach, with a strong enthusiasm for learning and an ability to embrace change.
• Cash handling experience and coaching skills are highly desirable!

What you get in return:

The benefits you can enjoy include enhanced holiday of 26 days plus bank holidays along with 7 Union close days. There is also the option to buy back up to 5 extra days of holiday per year. At LUU you get Easter, Christmas & New Year off which is unheard of in high street retail. There are extensive opportunities for learning and further development, NUS TOTUM Card, onsite venue staff discounts, discounted travel card, and discounted gym membership.

Sounds good?
For further details, please download an application pack below. In your application, please explain how you meet the person specification and what you can bring to the team here at LUU. If you have any further questions, please contact hr@luu.ac.uk.

3626 Retail Coordinator Application Pack

LUU highly values inclusivity and we welcome applications from all sections of the community.

Key Dates

Closing date: 9am Wednesday 16 September 2026

Interview date: Wednesday 23 September 2026

Start date: As soon as possible

Working in the UK: 

View/Download Working in the UK